Effective Date/Last Updated: January 1, 2026
We appreciate the trust you place in Ocala RV Repair (collectively, "Ocala", "we", "us", "our"). This Privacy Policy ("Policy") describes how we collect, use, disclose, and otherwise process the personal information we collect and the rights and choices individuals have regarding such personal information.
For additional information about the privacy choices you have regarding your personal information, please review the “Choices You Have About Our Processing of Your Personal Information” section below. If you are a California resident, please refer to the “California Privacy Rights” section below for information about the categories of personal information we collect and your rights under California privacy laws. Residents of certain U.S. states may refer to the “Other State Privacy Rights” section below for additional information about the privacy rights you may have under applicable state law.
Except as otherwise noted below, this Policy applies to the personal information Ocala collects, uses, discloses, and otherwise processes when you:
We collect personal information directly from you, automatically through your use of Services, and from third-party sources. To the extent permitted by applicable law, we may combine the information we collect about you. The personal information we collect varies based on your relationship with us.
Some of our Services include features that permit you to provide personal information directly to us. We may collect and store personal information you enter via our Services including:
When you interact with our Services, certain personal information about your use of our Services may be collected automatically through the use of cookies, pixel tags, and other similar technologies. The personal information we may automatically collect includes:
We may use the personal information we collect for the following purposes:
We may disclose the personal information we collect for the purposes described above and as follows:
Affiliates and Subsidiaries. We may disclose personal information with current or future affiliates or subsidiaries to provide services and for research, marketing, and other purposes consistent with this Policy.
Service Providers. We may disclose personal information to service providers who perform functions on our behalf. These service providers include entities that provide delivery services, customer information management services, customer communications and marketing services, billing and collection services, payment processing and order fulfillment services, auditing and accounting services, professional services/consultants, analytics services, security services, companies who administer our products and services, and IT services, such as internet service providers and operating systems and platforms.
Social Media Platforms. We may respond to or otherwise engage with social media posts or messages directed at one of our accounts, or which reference our products or services. If you publicly share content about us or our products or services, we may choose to re-post or otherwise share that content with social media companies and our followers, subject to the terms of the relevant social media platform. Additionally, your interaction with us through social media typically allows the social media company to collect some personal information about you through cookies or other tracking mechanisms on our websites. In some cases, the social media company may recognize you through its digital cookies even when you do not interact with their application. Please visit the social media companies’ privacy policies to better understand their data collection practices and privacy settings.
Third-Party Advertisers. We may disclose personal information to third-party advertisers for marketing and advertising purposes. These companies may use tracking technologies to collect or receive information from our Services and elsewhere on the Internet and use that information to provide analytical services, interest tagging, and ad targeting on our behalf. For more information, please see the “Cookies and Similar Technologies” section below.
Business Partners. To enhance your user experience, we may provide personal information to a select group of companies that offer products and services that may interest you. For example, we may offer promotions – such as sweepstakes or free camping – in collaboration with business partners. We may disclose your personal information with these business partners if they need it to send you a product, such as to fulfill a prize or the offer of a free night of camping.
Other Users. If you submit or make available information through our public-facing, interactive online features and forums, such as when you post reviews, testimonials, or questions about our products or services, information such as your name, review, testimonial, or question, may be available to, and searchable by, other users of the Services.
Acquirers of Business Assets. We may sell certain of our businesses or assets to other companies in connection with mergers, acquisitions, reorganizations, dispositions, bankruptcies, and other business transactions such as financings. When such transactions take place, your information may constitute a part of the transferred business assets. In the event that we, or any of our affiliates, sell some, all, or substantially all of our assets to another company, your personal information likely will be disclosed and transferred as an asset to such company, as well as in contemplation of such transactions (e.g., due diligence).
Law Enforcement and Government Authorities. We disclose personal information to comply with legal proceedings, such as pursuant to a court order or subpoena, or if we reasonably believe such action is necessary to comply with the law and the reasonable requests of regulators, law enforcement, or other public authorities; to enforce our Terms of Use, sweepstakes/contest rules; to assert or defend other legal claims; and to protect the safety, integrity, and security of our Services, users, and information.
Others as Permitted or as Required by Law. We may disclose personal information in other ways not described above that we notify you of or that we obtain your consent for, or that are otherwise required or permitted by applicable law.
When we collect your phone number to text or call you, we do not disclose your phone number or other opt-in data to third parties for the purpose of those third parties contacting you for their own purposes.
These third parties to whom we may disclose personal information may be located outside your jurisdiction of residence, as described below in the “International Users” section.
We use cookies, pixel tags, and other similar tools and technologies to automatically collect and record information about your browsing activities and use of our Services. We use this information to, for example, analyze and understand how users access, use, and interact with our Services, to identify and resolve bugs and errors in our Services, to assess secure, protect, optimize, and improve the performance of our Services, to prevent fraud and protect our Services, as well as for targeted marketing and advertising purposes, for analytics purposes, and to personalize content in our Services. We may combine this information with other personal information we collect from you (and our service providers may do so on our behalf).
“Cookies” are alphanumeric identifiers that are transferred to your device’s hard drive through your web browser for tracking purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process, support the security and performance of the Services, or allow us to track activity and usage data within the Services.
Pixel tags (sometime called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. While cookies are stored locally on your device, pixel tags are embedded invisibly within web pages and online content. We may use these, in connection with our Services to, among other things, track the activities of users, and help us manage content and compile usage statistics. We may also use these in our emails to let us know when they have been opened or forwarded so we can track response rates and gauge the effectiveness of our communications.
We may use automated devices and applications, such as Google Analytics to evaluate your use of our Services. We may also use other analytics to evaluate our Services. We use these tools to help us understand and improve our Services. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google’s privacy practices, please see www.google.com/policies/privacy/partners/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
If you have an account with us, you may access, update, or correct your account and profile information at any time by logging in to your account and updating the personal information we maintain. We may keep a copy of your prior information for a period of time as necessary to comply with our legal obligations, as part of our business records, and our backup data.
If you have an account with us, you can review your communication preferences by logging in through your account settings. If you don’t have an account, please contact us via the methods noted in the “Contact Us” section.
You can request that we not send marketing emails to you by unsubscribing from the communication via the link at the bottom of the email.
When you subscribe to our publications or otherwise do business with us, we may send you certain direct mail marketing offers. If you no longer want to receive these offers please contact us and ask that we do not include you in our future offerings. Write to us at Ocala RV Repair, 3400 S Pine Ave, Ocala, FL 34471 to opt-out of future mailings.
We use a combination of physical, technical, and administrative safeguards designed to protect the personal information we process via the Services. While we use these precautions to safeguard your personal information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.
Our Services are not directed to or intended for, and we do not knowingly collect personal information from, children under the age of 16. If you are under 16, please do not submit any personal information via our Services. If we learn that we have received information directly from a child who is under the age of 16, we will delete such information from our systems.
We may offer blogs, online forums, or other public-facing, interactive features in connection with our Services that enable you to share information about the Services or other issues of interest. You should be aware that any communications you submit or post to any such interactive feature on the Services may be viewable by other participants or users. By submitting or posting to such interactive features you acknowledge and agree that you have no expectation of privacy or confidentiality in the content you submit for such features.
Our Services are directed to individuals in the U.S. Personal information that you provide to us and that we collect as a result of your using our Services will be processed in the U.S. or in other jurisdictions. The privacy and data protection laws in the U.S. or those other jurisdictions may not be equivalent to or adequate under the laws in your jurisdiction of residence.
This section of the Policy provides additional information for California residents (pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and its implementing regulations (collectively, the “CCPA”). This section applies to "personal information" as defined in the CCPA. This section does not address or apply to our handling of personal information that is exempt under the CCPA.
The following table identifies the categories of personal information we may collect about you (and may have collected in the last 12 months), as enumerated by the CCPA, as well as the categories of third parties to whom we may disclose this information for a business or commercial purpose.
| Categories of Personal Information | Third Party and Other Recipient Disclosures |
|---|---|
| Identifiers. Such as a real name, alias, address, VIN, IP address and online identifiers, Internet Protocol address, email address, phone number, account name, or other unique personal identifiers. |
|
| Customer Records. Such as records that contain personal information, including certain identifiers, billing and payment information, signature, customer service and support tickets and records, and other information you provide in order to use our Services. |
|
| Commercial Information. Such as records of products or services purchased, obtained, or considered, or other purchasing or use histories. |
|
| Internet or Other Electronic Network Activity Information or Usage Data ("usage data"). Such as, browsing history, clickstream data, search history, and information regarding interactions with an Internet website, application, or advertisement, including other usage data related to your use of any of our Services or other online services. |
|
| Geolocation Data. Such as general location information about a particular individual or device, including zip code, city, or region, which may be derived from your IP address. |
|
| Audio, Electronic, Visual, or Similar Information. Such as information collected via call recordings if you are interacting with us in a customer service capacity or if you call us on a recorded line, videos, photographs, and CCTV footage to secure our offices and premises. |
|
| Professional Information. Such as job title, company name, business email, business phone number, and other similar professional-related information. |
|
| Protected Classifications. Such as information that is considered a protected classification under California/federal law (e.g., gender, date of birth, citizenship, marital status, and disability status). |
|
| Inferences. Such as inferences drawn from any of the information identified above to create a profile reflecting a consumer's preferences, characteristics, behaviors, or attitudes. |
|
| Sensitive Personal Information. In limited circumstances, we may collect account log-in information, social security number, driver's license number, and personal information collected and analyzed concerning a consumer's health. |
|
In addition and as noted above, if you submit or make available information through our public-facing, interactive online features and forums, such as when you post reviews, testimonials, or questions about our products or services, information such as your name, review, testimonial, or question, may be available to, and searchable by, other users of the Services.
We may collect personal information from various sources, including directly from the consumer, via automated means, from third parties, and from publicly available information. This may include collecting personal information from our affiliated companies, business partners, and service providers; third-party platforms; third-party sites and services; advertising networks; Internet service providers; data analytics providers; operating systems and platforms; and social networks.
We may collect, use, disclose, and otherwise process the personal information we collect for the business or commercial purposes described in the “How We Use Personal Information” section above.
We do not collect, use, or disclose "sensitive personal information" beyond the purposes authorized by the CCPA. Accordingly, our collection, use, and disclosure of sensitive personal information is generally limited to what is reasonable and proportionate for the following purposes:
We retain your personal information for as long as needed, or permitted, based on the reason we obtained it, subject to applicable law. When deciding how long to keep your personal information, we consider whether we are subject to any legal obligations (e.g., any laws that require us to keep records for a certain period of time before we can delete them), whether we have taken any legal positions (e.g., issued any legal holds or otherwise need to preserve the information), or whether there are other business reasons that require us to keep your personal information (e.g., system integrity).
The CCPA defines “sale” as disclosing or making available personal information to a third party in exchange for monetary or other valuable consideration, and “sharing” includes disclosing or making available personal information to a third party for purposes of cross-context behavioral advertising. While we do not disclose personal information to third parties in exchange for monetary compensation, we may “share” certain identifiers (i.e., IP address and online identifiers), usage data, and inferences to advertising networks, data analytics providers, operating systems and platforms, and social networks, including in the context of our use of certain cookies, pixel tags, and other similar tools and technologies. We do so in order to improve and evaluate our advertising campaigns and better reach customers and prospective customers with more relevant ads and content. We do not “sell” or “share” sensitive personal information, nor do we “sell” or “share” any personal information about individuals who we know are under sixteen (16) years old.
The CCPA provides California residents with specific rights regarding personal information. This section describes your rights under the CCPA and explains how to exercise those rights. Subject to certain conditions and exceptions, California consumers have the right to make the following requests:
Exercising Your Rights. If you are a California resident and would like to exercise your CCPA rights to Know/Access, Delete, Correct, or Opt Out of “Sharing” (in the non-cookies, pixel tags, and other similar tools and technologies context), you may call us at (352) 484-5276 or contact us via email. You are not required to create an account to exercise your rights. You can also have an authorized agent make certain requests.
With respect to some of our Services, Ocala RV Repair may make available certain programs or offerings, and other sweepstakes, contests, or similar promotional offerings (each a “Program”) which may include certain offers, rewards, discounts, services, perks, and promotions (“Rewards and Offers”). These Programs may be considered “financial incentives” under the CCPA. As described below, Ocala RV Repair collects, discloses, and retains personal information about participating customers as part of these Programs.
Other Programs. We may also provide or offer other Programs, such as promotional offerings or incentives. Some of these Programs may be administered by third party partners who may collect or receive your personal information to administer the Program and provide related services to us.
As a basis for offering these Rewards and Offers, we have valued the personal information we obtain based on a reasonable and good faith calculation determined by considering expenses related to the Programs. In doing so, we value the personal information collected through the Programs as the equivalent of the costs and expenses incurred to provide the Program, including IT, administration, direct costs, third party costs, discounts, and service development costs.
Your personal information is collected and retained, and may be disclosed to Ocala RV Repair’s business partners, vendors, and service providers, and other third parties, as described in this Policy, including in order (1) to administer the Program; (2) for research and analytics purposes; (3) to improve our products and services; (4) to better reach you with more relevant, targeted offers; and (5) to send you Ocala RV Repair news, updates, and offers by email, postal mail, and text message (in accordance with your communications preferences).
You may request to withdraw from participating in a Program by contacting us using the information in the “Contact Us” section below. Depending on the Program from which you are requesting to withdraw, we may need to redirect you to another resource, which may be internal or external, to assist you with your request. Please note that if you withdraw from a Program, your participation in that Program will be terminated, which means that you may no longer be eligible to earn, use, access, or redeem any Program Rewards and Offers.
Under California’s “Shine the Light” law, California residents who provide us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) we have shared with third parties for their direct marketing purposes. Such requests may be made once per calendar year for information about any relevant third-party sharing in the prior calendar year. To make such a request please contact us at (352) 484-5276.
This section of the Policy provides additional information for Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia residents pursuant to the privacy laws of those states, and this section applies to “personal data” as defined in those laws.
The laws of these states provide residents with specific rights regarding personal data. Subject to certain conditions and exceptions, consumers in these states have the right to make the following requests:
For more information about the categories of personal data we may collect, use, disclose, and otherwise process, please refer to the “Personal Information We Collect”, “How We Use Personal Information”, and “How We May Disclose Personal Information” sections above.
While we do not disclose personal data to third parties in exchange for monetary compensation, we may “sell” or process the following categories of personal data for “targeted advertising” (as those terms are defined by applicable state privacy laws): identifiers (i.e., IP address and online identifiers), usage data, and inferences. We may disclose these categories of data to advertising networks, data analytics providers, operating systems and platforms, and social networks, including in the context of our use of certain cookies, pixel tags, and other similar tools and technologies.
If you are a resident of one of the states listed above and would like to exercise your rights to Access/Portability, Delete, Correct, Opt Out of Targeted Advertising (in the non-cookies, pixel tags, and other similar tools and technologies context), or Appeal, you may call us at (352) 484-5276. If you are a resident of Colorado, Connecticut, Delaware, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, or Texas, you can also have an authorized agent make a Targeted Advertising Opt Out request.
While we do not disclose personal data to third parties in exchange for monetary compensation, we may “sell” personal data under state privacy laws in the context of our use of certain cookies, pixel tags, and other similar tools and technologies. To opt out of the “sale” of your personal data, you can use a universal opt-out signal like GPC.
To opt out of targeted advertising in the context of our use of certain cookies, pixel tags, and other similar tools and technologies on our website, you can use a universal opt-out signal like GPC. To otherwise opt out of Targeted Advertising, submit a request as set forth above.
We may make available certain programs, offerings, rewards, premium features, or discounts that may be considered a “loyalty program” under Colorado privacy law. The categories of personal data collected through our loyalty program that may be “sold” or processed for "targeted advertising” include the categories of information listed in the “Personal Information We Collect” section above.
This Policy is current as of the Effective Date/Last Updated set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any updates to Policy here. If we make material changes to how we collect, use, and disclose the personal information we have previously collected about you, we will endeavor to provide you with notice. All changes to this Policy are effective when posted.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Ocala RV Repair
3400 S Pine Ave
Ocala, FL 34471
Phone: (352) 484-5276
Email: CSRMobileRepair@gmail.com